Terms of use
Last modified: September 23, 2026 · Effective: September 23, 2026
THIS IS A LEGALLY BINDING AGREEMENT. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING THE WEBSITE OR USING OUR SERVICES.
THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES, EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, A DISPUTE RESOLUTION AND BINDING ARBITRATION CLAUSE, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER, THAT EACH APPLY TO THE EXTENT PERMITTED BY LAW AND AFFECT YOUR RIGHTS. IN ARBITRATION, THERE IS NO JUDGE OR JURY, AND THE DISCOVERY PROCESS IS LIMITED COMPARED TO COURT PROCEEDINGS. ADDITIONALLY, THERE IS NO OPPORTUNITY FOR APPELLATE REVIEW. PLEASE READ THESE TERMS CAREFULLY.
1. Acknowledgement and Acceptance of the Terms of Use
These Website Terms of Use (the "Terms of Use", "Terms", or "Agreement") are entered into by and between you and Clip Collective, LLC, a U.S. company (collectively referred to as "Clip Collective," "we," "our," or "us"). The Terms of Use govern your access to and use of our website, clipcollective.com (the "Website"), and the Clip Collective platform and services offered on or through the website, including the progressive web app (PWA) and event-specific media upload portals, guest upload flows, hosting and cloud-based processing of user-submitted photos and videos, and software tools that you use to assemble videos from that content (collectively the "Services"), whether you access the Services as a registered user, an invited/registered guest, or an unregistered uploader. Certain Services (for example, paid video project credits, gift purchases, or enterprise features) may have additional disclosures, agreements, or terms and conditions that govern those Services and control in the event of any inconsistency with these Terms of Use. For customer support, questions about these Terms, or data/retention inquiries, please contact hello@clipcollective.com.
How your videos are produced. Clip Collective provides a video editing platform. Every video produced through the Services is one you create. Videos are assembled by our software from content uploaded by you and your guests, to your direction: you choose the song, the moments to emphasise, what the video covers, and the length. No Clip Collective employee or contractor edits, reviews or approves them before they are made available to you. You may change a video project after you create it, as described in our Refund Policy.
What a purchase includes. Paid Services are sold as passes.
Clip Pass and Clip Pass Plus each contain a stated number of video project credits. A video project credit is the right to create one video project using our editing tools. It is not the purchase of a finished video and it is not a commitment by Clip Collective to produce a video for you. A credit is consumed when you confirm a video project and buys that project for the life of your storage window; changing a project you have already created does not consume another credit.
Clip Pass Unlimited contains no video project credits and places no limit on the number of video projects you create for the wedding season it covers, during your storage window. It does not extend your storage window, and the limits that do apply are set out in our Refund Policy: one wedding season, your own account, personal use, and use of the product as presented rather than by automated or bulk means. We do not sell you a quota and will not restrict an account merely for creating many video projects. One technical safeguard against runaway automated use applies, as described in our Refund Policy, and we will raise it on request.
On every pass, once you download a video the song for that project is fixed.
Refund eligibility ends once five hundred (500) megabytes of content has been uploaded to your event — including content uploaded by your guests — or a video project has been created, whichever occurs first. Storage windows, credit consumption, unlimited use and refund eligibility are governed by our Refund Policy, which is incorporated into these Terms by reference.
Videos edited by our team are a legacy commitment, not a current product. Nothing sold on or after 8 September 2026 includes a video made by Clip Collective. Where a purchase made before that date included a video edited by our team, we will produce and deliver it on the terms described in Section 14 of our Refund Policy, which apply in addition to the terms accepted at the time of that purchase and control to the extent they are more favourable to you.
BY USING OR ACCESSING THE WEBSITE, OR BY CLICKING "I AGREE" (OR A SIMILAR BUTTON) TO ACCEPT OR AGREE TO THESE TERMS OF USE, WHEN THAT OPTION IS PRESENTED TO YOU (INCLUDING VIA ACCOUNT CREATION, EVENT CREATION, OR VIA THE UPLOAD/SUBMIT FLOW), YOU:
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ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS OF USE AS WELL AS OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE AND WHICH DESCRIBES OUR DATA COLLECTION, PROCESSING, STORAGE (INCLUDING CLOUD STORAGE AND THIRD-PARTY PROCESSORS), AND RETENTION PRACTICES. THE COOKIES AND SIMILAR TECHNOLOGIES SECTION OF OUR PRIVACY POLICY DESCRIBES OUR USE OF COOKIES AND SIMILAR TRACKING TECHNOLOGIES TO ENHANCE YOUR EXPERIENCE, ANALYZE SITE TRAFFIC, AND PERSONALIZE CONTENT. YOU CAN MANAGE COOKIE PREFERENCES THROUGH YOUR BROWSER SETTINGS; ADDITIONAL CHOICES AND DISCLOSURES ARE AVAILABLE IN OUR PRIVACY POLICY.
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REPRESENT AND WARRANT THAT YOU HAVE FULL LEGAL AUTHORITY TO ENTER INTO THIS AGREEMENT AND, IF ENTERING INTO THIS AGREEMENT FOR A LEGAL ENTITY OR AS AN EVENT ORGANIZER (E.G., A COUPLE CREATING AN EVENT), THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THAT ENTITY; EVENT ORGANIZERS ARE RESPONSIBLE FOR OBTAINING ALL NECESSARY PERMISSIONS AND CONSENTS FROM GUESTS AND THIRD PARTIES FOR ANY CONTENT THEY OR THEIR GUESTS UPLOAD OR THAT MAY APPEAR IN ANY VIDEO OR OTHER DELIVERABLE. REGISTERED USERS AND UNREGISTERED GUESTS WHO UPLOAD CONTENT THROUGH THE WEBSITE ACCEPT THESE TERMS AND OUR PRIVACY POLICY BY CREATING AN ACCOUNT, BY REGISTERING FOR AN EVENT, OR BY SUBMITTING CONTENT THROUGH THE UPLOAD FLOW, AS PRESENTED ON THE UPLOAD SCREEN.
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ACCEPT THIS AGREEMENT AND ACKNOWLEDGE THAT YOU ARE LEGALLY BOUND BY ITS TERMS.
IF YOU DO NOT AGREE WITH THESE TERMS OF USE, DO NOT ACCESS, DOWNLOAD, REGISTER, UPLOAD, OR USE THE WEBSITE OR ANY OF OUR SERVICES.
This Website and the Services are intended for adults. When you create an account, you confirm that you are 18 or older. If you are under 18, you must instead provide your date of birth and state of residence, and you may create an account only if you meet the minimum age that applies in your state (13 in most states, and 14, 16 or 18 in some). You may not create an account if you are under 13.
2. Changes to the Terms of Use
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use, as indicated by the date at the top of these Terms, means that you accept and agree to the changes. You are expected to check this page frequently, so you are aware of any changes, as they are binding on you.
3. Accessing the Website and Account Security
We reserve the right to withdraw or amend this Website, and any Service, product, solution, or material we provide on the Website, in our sole discretion without notice. This includes the right to perform maintenance, updates, or modifications to the Website without prior notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Website or the entire Website.
Nothing in this Section permits us to withdraw or curtail a Clip Pass you have already purchased, or the storage window or video projects it includes, during that storage window. If we discontinue the Services during your storage window, we will give you a reasonable opportunity to download your content and will refund you as described in our Refund Policy.
You are responsible for making all arrangements necessary for you to have access to the Website and ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.
To access the Website or some of the resources it offers, you may be required to register and create or provide certain registration details or other information such as your full name, email address, phone number, and event information. We may also need to verify your identity, and you authorize us to collect information from you and make any inquiries we consider necessary to do so (collectively referred to with all information requested to enable your account as "Registration Information"). It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You represent and warrant that all Registration Information you provide to create an account, to register for an event, to use the upload portal, or in order to access certain resources is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. You further agree to update your account upon changes to such Registration Information. Failure to do so may limit your ability to use our Services and affect the accuracy and effectiveness of the same.
You also agree that you are responsible for securely managing your Registration Information. If you choose, or are provided with, a username, password, or any other piece of Registration Information as part of our security procedures, you must treat such Registration Information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.
We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, subject to the paragraph above beginning "Nothing in this Section", to Section 1, and to the notice commitment in our Refund Policy where our concern is how a pass is being used, including if, in our opinion, you have violated any provision of these Terms of Use.
Guest uploads and age. Some Services allow guests to contribute photos and videos without creating an account, for example by scanning a code at an event. Anyone contributing content must meet the minimum age required in their state of residence. If you are the couple or the event organiser, you represent that the guests you invite meet that requirement. We do not verify the age of contributors who upload without an account, and we rely on the event organiser's representation. If we become aware that content was contributed by someone below the applicable age, we will remove it.
4. Consent to Collect Technical Data
We may collect technical information and use certain technologies, including pixel technology and other analytics tools, to collect and analyze technical data relating to the provision, use, and performance of the Website, our Services, and related systems. This technical data may include your Internet protocol (IP) address, device and browser information, time zone setting, operating system and platform, and information about your visit to the Website, including date and time and actions taken. In addition, user-submitted media (photos, videos, captions, and comments) are processed and stored in cloud-based systems and third-party processors (for example, AWS for hosting and Cloudinary for media processing), and payment information is processed by third-party payment processors (such as Stripe) and is not stored by Clip Collective. Our internal workflows and personnel operate cloud-to-cloud and are not expected to store user content locally. By visiting and using the Website and our Services, you consent to our collection and processing of such data and that we may (i) use such data to provide, operate, analyze, improve, and enhance the Website and Services (including AI/ML-based compression, formatting, and optimization of uploaded media); (ii) disclose aggregated or de-identified data in connection with our business; and (iii) otherwise use and disclose such data as set forth in our Privacy Policy, including disclosures to third-party processors and service providers as necessary to deliver the Services and comply with applicable law.
5. Ownership and Intellectual Property Rights
The Website and its original contents, features, and functionality (including but not limited to information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by and the exclusive property of Clip Collective, its licensors, or other providers of such material and are protected by United States and international intellectual property laws. You acknowledge and agree that we have and retain exclusive ownership of anonymized and aggregated statistical information regarding use of the Website and Services. Users retain ownership of any media, photos, videos, captions, and other content they submit ("User Content", which is included in the "Data" licensed to Clip Collective under Section 6), subject to the license you grant to Clip Collective as set forth in these Terms.
You may not use, reproduce, download, store, post, broadcast, transmit, modify, sell, or make available to the public copyrighted or other proprietary content from the Website except as expressly permitted by Clip Collective or the owner of such content; provided, however, that you may freely download, store, post, broadcast, transmit, and make available to the public any videos or other final deliverables created by you or for you through the Services, and you retain the right to download, use, share and distribute such videos and deliverables, subject to applicable law and to the rights of other people. We do not grant you, and cannot grant you, rights belonging to third parties, including the copyrights of guests who took the photographs and videos and the privacy and publicity rights of people appearing in them. Music and other third-party material included in a deliverable may remain subject to the applicable third-party licence terms. For clarity, use of User Content by Clip Collective is governed by the license provisions in these Terms and our Privacy Policy.
You may suggest improvements and/or communicate ideas, feedback, inventions, discoveries, or concepts ("Feedback") during the term of this Agreement. By submitting Feedback, you grant Clip Collective a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, distribute, and otherwise exploit such Feedback for any purpose, including to operate and improve the Services. Nothing in these Terms requires you to assign ownership of unrelated pre-existing intellectual property or inventions to Clip Collective; this clause governs only Feedback and suggestions provided to Clip Collective in connection with your use of the Services.
6. Usage Data, Your Data, Communications
In order for Clip Collective to provide our services and your use of the Website and Services, you grant to Clip Collective a non-exclusive, transferable, sublicensable, worldwide, royalty-free right and license, irrevocable except as set out under "How long this licence lasts" below, to host, use, copy, encode, store, archive, translate, render into an audible and/or visual format, reproduce, distribute, display, perform, transmit, modify, and create derivative works from any information, content, material, or other data entered into the services we provide or uploaded to the Website or Services ("Data") to the extent reasonably necessary for the Clip Collective to: (1) provide the Website and Services, including collecting guest uploads, organising event-specific galleries, and operating the editing tools you use to assemble your video projects (and, for a purchase made before 8 September 2026 that included one, producing and delivering a video edited by our team); (2) perform our obligations under this Agreement; (3) attribute content to you when requested; (4) compile analyses and statistical information from Data regarding usage, engagement, or performance of the Website or Services; (5) provide, monitor, correct, enhance, and improve the Website and Services; (6) develop new products and services; (7) use Data as reasonably necessary to provide, operate, support, secure and improve the Services; (8) retain, back up, archive and delete Data in accordance with the storage window included in the applicable Clip Pass and the retention practices described in our Refund Policy and Privacy Policy; and (9) comply with applicable laws, regulations, and legal processes. Notwithstanding (5), (6) and (7), we do not use the photos and videos uploaded to your event to train machine-learning models, and our rights in Deidentified Data do not extend to training models on media derived from your event. By uploading or submitting Data you represent and warrant that you have all rights, licenses, releases, and consents necessary to grant the rights in this paragraph. Event organizers (including couples) are responsible for obtaining any required consents from guests and third parties for the capture, upload, and use of their content in connection with the Services; uploaders (whether registered users or not) accept these Terms of Use by uploading content via the upload flow or other submission mechanisms.
You also grant to Clip Collective a non-exclusive, transferable, sublicensable, irrevocable worldwide, royalty-free right and license to de-identify or aggregate Data in accordance with applicable privacy laws and industry standards, such that there is no reasonable basis to believe that the information can be used, alone or in combination with other reasonably available information, to identify any individual or to identify you as the source of such data ("Deidentified Data").
You acknowledge and agree that Clip Collective has and retains exclusive and valid ownership of all Deidentified Data. We shall also have the right to collect and analyze data and other information relating to the provision, use, and performance of our Services and Website, and related systems and technologies ("Usage Data"), and you acknowledge and agree that Clip Collective has and retains exclusive and valid ownership of all Usage Data. Processing and storage of Data and Usage Data may involve third-party cloud processors and hosting services (for example, AWS and Cloudinary) and, as a result, certain processing and storage may occur on third-party systems located in the United States. Clip Collective personnel generally will not store user media locally; media is processed cloud-to-cloud. We will be free (during and after the term) to use such Deidentified Data and Usage Data for any purpose, including to: (1) improve and enhance the Website and Services; (2) disclose such data in connection with our business; and (3) otherwise use and disclose such data as set forth in our Privacy Policy.
How long this licence lasts. This licence exists so that we can operate the Services for you, and it ends with respect to your content when that content is deleted in accordance with our Refund Policy and Privacy Policy. What survives is narrow: copies retained in backups until they cycle out, copies we are required to keep by law or reasonably need to keep for a legal claim, de-identified and aggregated information, and any video already delivered to you or, with your permission, already published.
Public promotional use requires separate permission. We will not use identifiable content from a private event in public advertising, paid marketing, promotional social media posts, or our public portfolio under the licence above. Any such public promotional use requires permission obtained separately for that purpose, and you may decline it without affecting your purchase or your use of the Services. Children. We do not use content in which a child is identifiable in advertising or promotion unless we have the permission of that child's parent or legal guardian. Where we do not have that permission, we either do not use the content or we use it only in a form in which no child is identifiable. A parent or legal guardian may withdraw permission, or ask us to remove or replace content depicting their child, at any time by contacting hello@clipcollective.com. We will remove it from the event and from our active systems, and stop using it. Copies already downloaded, delivered or shared may be outside our control, and we may ask for information reasonably necessary to locate the content and to confirm you are the child's parent or guardian.
What an uploader can and cannot grant. Each uploader represents that they have the rights necessary to upload their content and to authorise us to process it to provide the Services, and grants the organiser of that event a non-exclusive licence to include their content in video projects created for the event and to share the resulting videos. Event organisers are responsible for obtaining permissions they are legally required to obtain for their event and their invitations. Nothing in these Terms gives an organiser authority to waive or license a legal right belonging to another person where the organiser does not otherwise hold that authority.
If you appear in content and are not a user. If you believe content hosted by Clip Collective depicts you or your minor child in a way that infringes your privacy, publicity, copyright or other rights, contact hello@clipcollective.com with enough information to locate the event and the content. We may request information reasonably necessary to evaluate the request, and may remove or restrict content where appropriate. Where the request concerns a child, the commitment under Children above applies.
7. Your Conduct and Prohibited Uses
You may use the Website and Services only for lawful purposes and in accordance with these Terms of Use and our Privacy Policy. Transmitting, distributing, or storing any material that violates any applicable law or our Privacy Policy and these Terms of Use is prohibited. Uploading, submitting, or sharing Data through the Website or Services constitutes acceptance of these Terms by the uploader (whether registered or unregistered) and is a representation and warranty that you have all necessary rights, licenses, releases, and consents to upload and authorize the use of such Data in the ways described herein.
You agree not to use the Website or Service:
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In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries), or promote any illegal activity, or advocate, promote or assist any unlawful act.
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To transmit, or procure the sending of, any advertising or promotional material, or post any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, invasive of privacy or publicity rights, or otherwise objectionable.
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To impersonate or attempt to impersonate Clip Collective, a Clip Collective employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
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To make any representations that are likely to deceive any person or give any impression that materials or content emanate from or are endorsed by us or any other person or entity, if this is not the case.
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To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website or Service, or which, as reasonably determined by us, may harm Clip Collective or users of the Website or Service, or expose them to liability.
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To infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person, or to upload, submit, or make available any content for which you do not have all necessary rights, licenses, releases, and consents (including any required model or publicity releases for identifiable individuals). Infringement may result from the unauthorized copying, distribution and/or posting of pictures, logos, software, articles, musical works, and videos. Event organizers are responsible for informing and obtaining necessary permissions from guests prior to inviting uploads; Clip Collective disclaims responsibility for disputes over ownership or consent between organizers and guests, and you agree to indemnify Clip Collective for third-party claims arising from your uploads (see Indemnification provisions elsewhere in these Terms).
Additionally, you agree not to:
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Directly, indirectly, alone, or with another party, copy, download, disassemble, reverse engineer, or decompile the Website or our Services or otherwise attempt to discover the source code or underlying ideas or algorithms of the Website or our Services;
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Use the Website or our Services in any manner that could disable, overburden, damage, or impair the site or Services or interfere with any other party's use of the Website or Services including their ability to engage in real time activities through the Website and our Services. Ordinary use of a pass you purchased is never a breach of this Section, however much of it you use: creating a large number of video projects on Clip Pass Unlimited is expressly permitted and is neither "overburdening" the Services nor conduct that harms us.
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Use any robot, spider, or other automatic device, process, or means to access the Website or our Services for any purpose, including monitoring or copying any of the material on the Website.
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Use any manual process to monitor or copy any of the material on the Website or our Services, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
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Use any device, software, or routine that interferes with the proper working of the Website or our Services.
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Introduce any viruses, Trojan horses, worms, logic bombs, keystroke logger, or other material that is malicious or technologically harmful.
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Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website or our Services, the server on which the Website our Services is stored, or any server, computer, or database connected to the Website or our Services.
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Attack the Website or our Services via a denial-of-service attack or a distributed denial-of-service attack.
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Screen scrape, monitor, mine, copy, mirror, or otherwise conduct any systematic or automatic data collection activities in relation to the Website and our Services.
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Otherwise attempt to interfere with the proper working of the Website or our Services.
Music. You supply the music used in the videos you create, on every pass. You represent and warrant that you hold, or have obtained, all rights, licences and permissions necessary for that music to be synchronised with your video and for the resulting video to be reproduced, stored, downloaded and shared by you and by anyone you share it with. You agree to indemnify Clip Collective against any claim arising from music you supply.
Legacy exception. For a purchase made before 8 September 2026 that included a video edited by our team, Clip Collective selects and licenses the music for that one video, and the warranty above does not apply to it. The editors who produce those videos are employees or contractors of Clip Collective, are bound by confidentiality obligations, and access your content only as necessary to produce that video.
8. Limited Right to Use
Subject to the terms and conditions of the Agreement, Clip Collective grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Website and our Services solely to participate in and manage wedding- or event-related activities (including creating an event profile, inviting guests, uploading and reviewing content, interacting with event galleries, and creating and downloading your own video projects) and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other commercial use not authorized by Clip Collective; this does not limit your rights in videos and other deliverables under Section 5. All rights with respect to the Website and our Services explicitly granted herein are reserved by Clip Collective. You agree not to reproduce, copy, sell, resell, or exploit for any commercial purpose any portion of the Website or our Services, use of the Website or our Services, or access to the Website and our Services, except as expressly permitted in these Terms. You also agree not to forward, disseminate, or resell the contents of the Website or our Services without the express prior written permission from the Company.
9. Reliance on Information Posted
The information presented on or through the Website and/or Service is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website or Platform, or by anyone who may be informed of any of its contents. This Website may include content provided by third parties, including materials provided by other users, guests, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Clip Collective. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
10. Third-Party Sites, Applications, and Technologies
These Terms of Use are only applicable to our Website and do not apply to third-party websites, applications, or technologies. The Website and our services may contain links to, and media and other content from, third-party websites. These links are to external websites and third parties with which we have no relationship or control. Because of the dynamic media capabilities of the Website and our services, it may not be clear to you which links are to our services or Website and which are to external, third-party websites. If you click on an embedded third-party link, you will be redirected away from the Website or our services to the external third-party website. You can check the URL to confirm that you have left the Website or our services. We have no control over the content on such third-party websites.
If you choose to link to a third-party website, we cannot and do not (i) guarantee the adequacy of the privacy and security practices employed by or the content and media provided by any third parties or their websites; (ii) control third parties' independent collection nor use of your personal information; (iii) endorse any third party information, products, services, or websites that may be reached through embedded links on the Website or our Services; and (iv) make no warranties, either express or implied, concerning the content of such site, including the accuracy, completeness, reliability or suitability thereof for any particular purpose, nor do we guarantee that such site or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination.
Any personal information provided by you or automatically collected from you by a third party will be governed by that party's privacy policy and terms and conditions. If you are unsure whether a website is controlled, affiliated, or managed by us, you should review the privacy policy and practices applicable to each linked website.
11. Disclaimer of Warranties
THE WEBSITE AND ALL MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND YOU ASSUME THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE WEBSITE, THE CONTENT, AND ALL MATERIALS, YOUR USE OF THE WEBSITE, THE CONTENT, OR MATERIALS OBTAINED THROUGH THEM IS AT YOUR OWN RISK. CLIP COLLECTIVE, ITS AGENTS, AND ITS LICENSORS DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF ANY CONTENT OR INFORMATION AVAILABLE THROUGH THE WEBSITE OR THE SERVICES. YOU ACCESS SUCH CONTENT OR INFORMATION ON THE WEBSITE AT YOUR OWN RISK, INCLUDING CONTENT CONTRIBUTED BY GUESTS OR OTHER THIRD PARTIES AND CONTENT THAT IS PROCESSED OR STORED BY THIRD-PARTY CLOUD SERVICE PROVIDERS USED BY CLIP COLLECTIVE TO DELIVER THE SERVICES.
WE DISCLAIM ALL WARRANTIES, CONDITIONS, AND REPRESENTATIONS OF ANY KIND (EXPRESS OR IMPLIED, ORAL OR WRITTEN, STATUTORY OR OTHERWISE) WITH RESPECT TO THE WEBSITE, THE SERVICES, THE CONTENT, OR ANY PART THEREOF, INCLUDING, WITHOUT LIMITATION, ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, FITNESS OR SUITABILITY FOR ANY PURPOSE (WHETHER OR NOT WE KNOW, HAVE REASON TO KNOW, HAVE BEEN ADVISED, OR OTHERWISE IN FACT AWARE OF ANY SUCH PURPOSE), WHETHER ALLEGED TO ARISE BY LAW, BY REASON OF CUSTOM, OR USAGE IN THE TRADE, BY COURSE OF DEALING, OR OTHERWISE. NEITHER CLIP COLLECTIVE NOR ANY PERSON ASSOCIATED WITH CLIP COLLECTIVE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE OR ITS CONTENT.
YOU AGREE THAT CLIP COLLECTIVE IS NOT RESPONSIBLE FOR ANY ERRORS OR DELAYS CAUSED BY INCORRECT INFORMATION PROVIDED BY YOU OR TECHNICAL PROBLEMS BEYOND OUR REASONABLE CONTROL. WE EXPRESSLY DISCLAIM ANY LIABILITY FOR ANY ERRORS OR OMISSIONS IN OUR WEBSITE OR ITS CONTENT. ADDITIONALLY, THE REFERENCE, INCLUSION, OR OFFERING OF ANY USER-GENERATED CONTENT, VIDEOS, OR THIRD-PARTY PRODUCTS OR SERVICES ON THE WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION BY CLIP COLLECTIVE.
YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR DEVICE SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY MATERIAL DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH THE WEBSITE. YOU UNDERSTAND THAT CLIP COLLECTIVE CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT FILES AVAILABLE FOR DOWNLOAD OR DELIVERABLES WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES FOR ANTI-VIRUS PROTECTION AND FOR MAINTAINING A MEANS EXTERNAL TO THE WEBSITE FOR RECONSTRUCTION OF LOST DATA. FURTHERMORE, CLIP COLLECTIVE DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE OR ITS CONTENT OR INFORMATION WILL BE SECURE AND/OR COMPATIBLE WITH YOUR BROWSER OR OTHER ACCESS METHODS. WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE OR CONTINUOUSLY AVAILABLE. PAYMENT INFORMATION IS PROCESSED BY OUR PAYMENT PROVIDER (E.G., STRIPE) AND IS NOT STORED DIRECTLY BY CLIP COLLECTIVE.
TO THE FULLEST EXTENT PROVIDED BY LAW, CLIP COLLECTIVE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, RANSOMWARE, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR DUE TO YOUR DOWNLOADING OF ANY CONTENT POSTED ON IT, OR ON ANY THIRD-PARTY WEBSITE OR THIRD-PARTY SERVICE PROVIDER LINKED TO IT. THIS INCLUDES INCIDENTS ARISING AT OR THROUGH THIRD-PARTY CLOUD PROCESSORS OR HOSTING PROVIDERS USED BY CLIP COLLECTIVE TO STORE OR PROCESS MEDIA.
NOTHING IN THIS SECTION OR IN SECTION 9 DISCLAIMS THE ACCURACY OF THE UPLOAD TOTAL WE DISPLAY FOR YOUR EVENT, WHICH WE WILL TAKE REASONABLE CARE TO REPORT ACCURATELY AND ON WHICH YOU MAY RELY IN DECIDING WHETHER TO CANCEL.
THE FOREGOING DOES NOT AFFECT ANY WARRANTY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IN SUCH INSTANCES, THE LIABILITY OF CLIP COLLECTIVE AND ITS AFFILIATES, AGENTS AND LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH LAW.
To the extent permitted by law, and without limiting the disclaimers above, Clip Collective makes no warranty as to the creative merit, ordering, completeness, or suitability for any purpose of any video produced through the Services.
12. Limitation on Liability
UNDER NO CIRCUMSTANCES WILL CLIP COLLECTIVE, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE WEBSITE, ANY WEBSITES OR SERVICES LINKED TO IT, OR ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES. THIS INCLUDES ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, INCREASED COSTS, DIMINUTION IN VALUE, LOSS, INTERRUPTION, DELAY, OR RECOVERY OF ANY DATA, BREACH OF DATA OR SYSTEM SECURITY, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS OR INCOME, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, CLAIMS BY THIRD PARTIES, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, MISREPRESENTATIONS, BREACH OF CONTRACT, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FORESEEABLE OR IF CLIP COLLECTIVE IS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING THE FOREGOING, IN THE EVENT YOU ARE ENTITLED TO DAMAGES FOR ANY CLAIMS ARISING FROM THE USE OF THE WEBSITE, YOU AGREE THAT THE AGGREGATE LIABILITY OF CLIP COLLECTIVE, ITS AFFILIATES, LICENSORS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO CLIP COLLECTIVE FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00).
NOTHING IN THIS SECTION EXCLUDES OR LIMITS OUR LIABILITY FOR FRAUD OR FRAUDULENT MISREPRESENTATION, FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR OUR WILFUL MISCONDUCT, OR FOR ANY OTHER LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT US TO EXCLUDE OR LIMIT, INCLUDING LIABILITY UNDER A STATUTE THAT PROVIDES A REMEDY THAT CANNOT BE WAIVED BY AGREEMENT.
THE CAP ABOVE APPLIES TO CLAIMS ARISING DURING YOUR STORAGE WINDOW AS WELL AS BEFORE IT, AND FOR THIS PURPOSE "FEES PAID IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM" MEANS THE TOTAL YOU PAID FOR THE CLIP PASS OR OTHER PURCHASE CONCERNED, WHENEVER YOU PAID IT.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF THE COMPANY, ITS AFFILIATES, LICENSORS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.
13. Indemnification
You agree to defend, indemnify, and hold harmless Clip Collective, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms of Use or your use of the Website or Services; (b) your breach of the Privacy Policy; (c) your violation of any third party's right including, without limitation, any copyright, trademark, property right, or privacy right; (d) any violation of applicable law by you; (e) information or content that you submit, post, transmit, or make available through the Website; (f) any claim that content provided by you caused damage or loss to a third party; or (g) if you are an event organizer (including a couple) or otherwise control an event on the Website or Services, your failure to obtain all necessary consents, releases, or permissions from guests for their submissions, including consent for their content to be used in the videos produced through the Services and, where you obtain it, in any public promotional use for which permission is given under Section 6, and any dispute, claim, or demand by guests or third parties related to such submissions. This defense and indemnification obligation will survive your use of the Website and any termination of the Privacy Policy and Agreement.
If you use the Website to access data of which you are not the owner or authorized user, as reflected in our systems, you shall indemnify, defend, and hold harmless Clip Collective and all of its executives, directors, employees, agents, successors, and assigns from any and all losses, liabilities, damages, and all related costs and expenses, arising from, relating to, or resulting (directly or indirectly) from such access. Our rights to indemnity under this section are in addition to all other rights and remedies available at law or in equity, subject to the scope and limits set out below. Any exercise by us of our rights to indemnification shall be without prejudice to such other rights and remedies.
Scope and limits of the indemnities in this Section. The indemnities in this Section apply only to third-party claims, and only to the extent they arise from your breach of these Terms or your unlawful conduct. It does not apply to any claim arising from Clip Collective's own acts, omissions, software, or systems, or from any defect in the Services. They are capped in aggregate at the greater of one thousand dollars ($1,000) and the fees you paid Clip Collective, calculated on the basis described in Section 12. They do not require you to indemnify us for a claim brought by a person who did not accept these Terms and whom you did not invite to your event, and nothing in this Section obliges you to pay our costs of investigating, remediating, or notifying anyone about a security incident affecting our systems.
14. Copyright Notices
Clip Collective respects the intellectual property of others, and we expect our users to do the same.
Repeat infringers. We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. Where content was contributed without an account, we act on the upload session and event it came from so far as our records allow: we may remove the content and, where an event is the repeated source of infringing uploads, suspend that event's upload link after notice to the event organiser.
DMCA notices. If you believe any materials accessible on or from the Service or Website infringe your copyright, you may request removal of those materials (or access to them) from the Service or Website by submitting written notification to our designated copyright agent below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following: (a) your physical or electronic signature; (b) identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works, a representative list of such works; (c) identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material; (d) adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address); (e) a statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law; (f) a statement that the information in the written notice is accurate; and (g) a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. Our designated copyright agent to receive DMCA Notices is: Clip Collective, LLC, Attn: Nathan Scarbrough, 211 N Maple St, Covington, TN 38019; telephone: 615-939-2146; email: hello@clipcollective.com. If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.
15. Governing Law, Venue, Mediation, and Binding Arbitration
a. Governing Law
The laws of the State of Tennessee (without giving effect to its conflict of laws principles) govern all matters arising out of or relating to the Website or the Services, these Terms of Use, and all transactions they contemplate, including, without limitation, their interpretation, construction, performance, and enforcement.
b. Venue
The parties agree that any legal action, suit, or proceeding arising out of or relating to this Agreement that is not required to be resolved under binding arbitration shall be brought and determined exclusively in the appropriate federal or state court located in Shelby County, Tennessee, and in no other forum. The parties hereby irrevocably and unconditionally submit to the personal jurisdiction of such courts and agree to take any and all future action necessary to submit to the jurisdiction of such courts in any such suit, action, or proceeding arising out of or relating to this Agreement.
c. Mediation
You and Clip Collective agree that any dispute, claim, or controversy of every kind and nature between the parties to this Agreement arising out of or in connection with the existence, construction, validity, interpretation or meaning, performance, nonperformance, enforcement, operation, breach, continuance, or termination of these Terms of Use (collectively, "Disputes") shall first be submitted to non-binding mediation pursuant to the procedure set forth in this paragraph. You or Clip Collective may demand such mediation in writing by submitting a Notice of Dispute (the "Notice of Dispute") before commencing arbitration or court proceedings, and within any applicable contractual or statutory limitations period.
Any Notice of Dispute must be personally signed by you (if you are initiating the Notice of Dispute) or a Clip Collective representative (if we are initiating the Notice of Dispute). The Notice of Dispute must contain the following information: (1) name, contact information (address, telephone number, and email address); (2) a detailed description of the nature and basis of the Dispute; and (3) a detailed description of the nature and basis of the relief sought, including a calculation for it. You must send any such Notice of Dispute to Clip Collective by email to: hello@clipcollective.com. We must send any Notice of Dispute to the email address we have on file for you. After a complete Notice of Dispute is received, the parties will attempt in good faith to resolve the dispute informally for thirty (30) days. If it is not resolved in that period, either party may proceed to mediation. The mediation will be conducted by video conference or telephone unless both parties agree, after the dispute arises, to hold it in person, in which case the location will be mutually agreed. Clip Collective will pay the mediator's fees that a business is required to pay under the applicable consumer mediation rules. Each party otherwise bears its own costs.
Selecting the mediator. The parties will attempt to agree on a mediator within fourteen (14) days after the thirty (30) day informal resolution period ends. If they do not, either party may ask the American Arbitration Association to appoint one under its Consumer Arbitration Rules, and Clip Collective will pay the appointment fee. The mediation shall be concluded within thirty (30) days of the selection of the mediator. If a mediator has not been selected within forty-five (45) days after that informal period ends, or the mediation has not concluded within ninety (90) days after it ends, the condition in this Section is satisfied and either party may proceed. Compliance with this mediation process is a condition precedent to initiating any court action or arbitration. The limitation period in Section 17 is tolled from the date a complete Notice of Dispute is received until the mediation concludes or the condition in this Section is otherwise satisfied. This does not apply to an individual action in small claims court, or to a request for injunctive or equitable relief for alleged infringement or misuse of intellectual property rights, either of which may be brought without first mediating.
d. Binding Arbitration
Except as set out below, you and Clip Collective agree that any Dispute not resolved through the mediation process in this Section 15 shall be resolved exclusively by final and binding arbitration, rather than in court, administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator and governed by the Federal Arbitration Act. Any in-person hearing will be held in the county where you reside or in Shelby County, Tennessee, at your election, and you may instead elect to have the arbitration conducted by telephone, by video conference, or on written submissions where the applicable rules allow it. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.
Individual basis. Arbitration under this Section proceeds on an individual basis only, consistent with the waiver in Section 16. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
Exceptions. Either party may bring an individual action in small claims court, which you may bring in the court serving the county where you reside notwithstanding Section 15(b), and either party may seek injunctive or equitable relief in court for alleged infringement or misuse of intellectual property rights.
Costs. Clip Collective will pay all filing, administration and arbitrator fees for any arbitration, whoever initiates it and whatever the amount in dispute, except that the arbitrator may allocate fees as the applicable AAA Consumer Arbitration Rules permit where a claim or a defence is determined to be frivolous. Each party otherwise bears its own attorneys' fees, unless applicable law provides otherwise.
Your right to opt out. You may opt out of this arbitration agreement by sending written notice to hello@clipcollective.com within thirty (30) days of first accepting these Terms. The notice must include your name and enough information to identify the event or purchase concerned; if you have an account, include the email address associated with it. If you contributed content without an account, naming the event and the approximate date of your upload is sufficient.
A new thirty (30) day opt-out period opens each time we materially change this arbitration agreement, running from the date we notify you of the change by email to the address we hold for you, or by an in-product notice. Where we hold no contact details for you, the period runs from the date we post the revised Terms. Opting out does not affect any other provision of these Terms, and will not affect your use of the Services.
Authority to decide arbitrability. Except for disputes concerning the enforceability of the individual-basis requirement, the class-action waiver, or this paragraph itself, the arbitrator has exclusive authority to resolve disputes concerning the interpretation, applicability, enforceability or scope of this arbitration agreement, including whether a particular claim is subject to arbitration. A court of competent jurisdiction shall decide any dispute concerning whether class, collective, consolidated or representative arbitration may proceed.
Public injunctive relief. If applicable law gives you a right to seek public injunctive relief that cannot be waived, that request for relief shall be severed from the arbitration and may be brought in a court of competent jurisdiction. Severing it does not affect the arbitration of any other claim or request for relief, and the severed request shall be stayed pending completion of the arbitration unless the court orders otherwise.
If the individual-basis requirement is unenforceable. Notwithstanding Section 18 or any other severability provision in these Terms, if the prohibition on class, collective, consolidated or representative arbitration is finally determined to be unenforceable with respect to a particular claim or request for relief, then the agreement to arbitrate is unenforceable only with respect to that claim or request for relief, which shall be resolved in a court of competent jurisdiction. No arbitrator may conduct class, collective, consolidated or representative arbitration without the express written agreement of all parties after the dispute arises. All other arbitrable claims remain subject to this Section, and Section 16 remains effective to the extent permitted by law.
Survival. This arbitration agreement survives termination of these Terms.
16. Jury Trial and Class Action Waiver
EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS, AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND CLIP COLLECTIVE ACKNOWLEDGE AND AGREE THAT YOU ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY. THE PARTIES FURTHER EXPRESSLY WAIVE THEIR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS. YOU AND CLIP COLLECTIVE MAY NOT BE PLAINTIFFS OR CLASS MEMBERS IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING, AND EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A REPRESENTATIVE OR CLASS MEMBER.
17. Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM EITHER YOU OR CLIP COLLECTIVE MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIMING PARTY KNEW, OR REASONABLY SHOULD HAVE KNOWN, OF THE FACTS GIVING RISE TO IT; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS BARRED, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
This Section applies equally to both parties. It does not apply to any claim under a statute whose limitation period may not be shortened by agreement, and it does not shorten any period that applicable law makes non-waivable.
18. Waiver and Severability
No waiver by Clip Collective of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Clip Collective to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
19. Term and Termination
This Agreement is effective upon your acceptance of it as stated herein and it shall continue in effect in accordance with this section. You may terminate this Agreement at any time by discontinuing your use of the Website and Services and providing Clip Collective with a notice of termination. Termination by you will not affect any licence you granted to Clip Collective, to the extent described in Section 6, for content you uploaded or that was incorporated into deliverables before termination, nor will it affect Clip Collective's ability to retain copies of content as permitted by Section 6 and our Privacy Policy.
Earlier purchases. A purchase made before the effective date of these Terms remains governed, with respect to that purchase and any dispute arising from it, by the contractual terms accepted in connection with that purchase, unless you later affirmatively agree to this version of the Terms. Continued use of the Website under Section 2 is not affirmative agreement for this purpose. This includes the dispute-resolution provisions in Sections 15 and 16. Features or services newly obtained after the effective date are subject to the terms presented and accepted at that time.
Purchases made before 8 September 2026. Purchases made before 8 September 2026, the effective date of these Terms, were made under a service that differed from the one described in Section 1, and are governed by the terms in force when they were purchased. The date that matters is the date of purchase, not the date of the wedding. A wedding taking place after 8 September 2026 under a purchase made before it remains an earlier purchase for the purposes of this Section.
We will honour what those customers bought. Where a purchase included a video edited by the Clip Collective team, whenever it was made, we will produce and deliver that video, whenever the wedding falls, on the terms described in Section 14 of our Refund Policy, which apply in addition to the terms accepted at the time of that purchase and control to the extent they are more favourable to you. A customer holding one of those purchases may instead elect to migrate to Clip Pass Unlimited at no additional cost, at any time before editing on their video has begun; migration is voluntary, is confirmed in writing before it takes effect, and replaces the video edited by our team rather than adding to it.
20. Force Majeure
Clip Collective shall not be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay arises, directly or indirectly, out of causes beyond the reasonable control of Clip Collective, regardless of whether such causes were foreseeable, including acts of God, acts of terrorists or criminals, acts of domestic or foreign governments, changes in any law or regulation, fires, floods, explosions, epidemics, pandemics, disruptions in communications, power, or other utilities, strikes or other labor problems, riots, or unavailability of supplies. This Section does not excuse our commitment under Section 14 of our Refund Policy to produce and deliver a video to a customer who purchased one before 8 September 2026, except as to the timing of delivery. Where an event described in this Section prevents delivery altogether, the refund described in that Section applies.
21. Entire Agreement
These Terms of Use, our Privacy Policy, our Refund Policy, and any additional terms or disclosures expressly presented and accepted in connection with a particular purchase constitute the agreement between you and Clip Collective regarding the Website and Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website and Services.
22. Order of Precedence
If these Terms conflict with transaction-specific terms shown and accepted at checkout, the checkout terms control for that transaction. If our Refund Policy conflicts with these Terms solely concerning cancellation, refunds, storage windows, credit consumption, unlimited use, or legacy video remedies, the Refund Policy controls. Our Privacy Policy controls regarding Clip Collective's processing of personal information. As between the Refund Policy and the Privacy Policy, the Refund Policy controls on storage windows and deletion timing.
23. Rights That Cannot Be Waived
Nothing in these Terms, our Refund Policy, or our Privacy Policy excludes, restricts, or waives any right or remedy that applicable law does not permit the parties to exclude, restrict, or waive.
24. Third-Party Platforms
Clip Collective does not control third-party social media, hosting, music-recognition, or content-moderation systems. A third-party platform may restrict, mute, remove, demonetise, reformat, or otherwise affect content under its own policies or automated systems. Clip Collective remains responsible for obtaining licences it expressly agrees to obtain, but does not warrant the independent actions of third-party platforms.
25. Notice for California Residents
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: the provider of this service is Clip Collective, LLC, 211 N Maple St, Covington, TN 38019. The prices of the Services are as stated at checkout at the time of purchase. To file a complaint regarding the Services, or to receive further information regarding use of the Services, contact us in writing at 211 N Maple St, Covington, TN 38019, or by email at hello@clipcollective.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
26. Contact Us
All other feedback, comments, requests for technical support, and other communications relating to the Website or Services should be directed to:
**In Writing:**Clip Collective, LLC
211 N Maple St
Covington, TN 38019
**By Email:**hello@clipcollective.com